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Shipping and delivery Information

Shipping Expenses

We offer FREE SHIPPING on all orders over £5 in Europe and FREE SHIPPING on all orders over £90 for tge US and the rest of the world. All shipping costs are calculated during the checkout process

Shipping method

Eco Delivery : By letter without tracking number

Shipping Process

 

Orders are subject to verification and approval before shipping and may take several days to process. We package and ship your order as soon as possible. We start working on your order immediately.

We only ship packages during the business week and do not ship on Saturdays, Sundays or official British holidays.

Orders are fulfilled Monday – Friday. Orders typically ship within 3 days but delays can happen during the end of the calednar year (November-December). For any order made in an official UK holidays or the weekend (Saturday, Sunday), will be dispatch the next coming jour ouvree.

If for any reason, there is a hold up, we will contact you via email and let you know. Please be sure to check your spam folder! Once your order has shipped, you will receive a Shipping Confirmation email.

Carrier

 Unless specified, Royal Mail will be used to send your packing. We reserve the right to change the carrier if there is unforeseen reason. We will contact you via email and let you know.ck.

International Customs Fees

 Certain countries charge customs fee depending on the worth of the goods in the package. Please note that we do not cover the customs fee. If you refuse to pay customs, we can only issue a refund for your order once the package has been returned back to us. Sometimes it takes 1-2 months to retrieve the package back

Missing Packages

For international shipments, contact your local post office first and ask if they are holding the package for you due to customs. Otherwise, contact sales as soon as possible with your order number. Please note that we are not responsible for stolen packages once they have been delivered to the address that has been provided to us.

SHIPPING Zone

PROCESSING TIME

SHIPPING TIME

SHIPPING CHARGES

UK

1-3

4-7 business days

Free over £5

Europe

1-3

5-10 business days

Free over £90

USA

1-3

5-10 business days

Free over £90

Rest of the world

1-3

7-15 business days

Free over £90

Free UK shipping

No minimum order and 2nd class shipping

Free Europe shipping

On all orders above £90

Fast dispatching

Same day dispatching available

Super Customer Service

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